The Actionline webssite provides an explanation of each of the multiple ways that clients and their employees and customers can submit Actionline Reports.

Toll free 800-426-0426 accessible 24-hours-a-day ... and answered on the first ring ... has been the primary and most frequently used method by which Actionline Reports have been submitted.

== 2503-05 ~ Serious problem report escalated

This problem finally got fixed.

To: Supervisor Susanna ~ smaeriz@lingo.com
Cc: Greg@Actionline.com, Jason@Actionline.com
Date: 2503-05 Notes below saved in case

Assured us that you have escalated this problem report ...

We have two 800 numbers, each of which have been set up (for years) to be answered by two different 480 area code numbers which are each answered by two separate YouMail.com answering services as follows:

800-426-0426 answered by 480-787-7829
800-552-7102 answered by 480-325-5055
and forwards to 480-239-3600 if not answered.

Calls to both 480 area code numbers are being answered correctly ...

Calls to both 800 numbers were ringing busy and NOT being anssered by the YouMail answering services set up for each respective 480 AC #.

== 2503-06 later spoke with Max then Kristel case T1137761

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